Education and Training

Educational and Training packages are tailored to the institution’s short and long-term objectives. In addition, an intercultural programme has been designed for individuals and groups interested in certification.

The following represent our current standard offering that may be customised based on our initial business analysis and your specified objectives.

Four new courses have been added as of spring 2018 and treat the following topics:

  • Understanding Xenophobia
  • Cultural Accommodation
  • Defining Cultural Identity
  • Religious Radicalisation

For certification, successful completion of a minimum of three courses over a pre-determined time period is essential.

 

VŠE Training Packages

In addition to actual business and management consultation, training forms an integral part of the Centre’s mandate and offerings. As with all of our services, course content provides our clients awareness, attitude, knowledge, and skills but at levels customised to meet your internal needs and circumstances.

CULTURAL AWARENESS:  to be ‘aware’ would signify a superficial knowledge and skill-set of a different culture. It provides the foundation to avoid cultural gaffes and would be suitable for employees who seldom encounter cultures outside their own.

CULTURAL APPRECIATION: is the in-between of awareness and competency. The individual possesses adequate cultural knowledge for short-termed meetings and communications with an intercultural group. With this level of knowledge, the individual is comfortable that they will not insult or offend the external culture while respecting accepted norms and behaviours.

CULTURAL COMPETENCY:  the knowledge level is native or close to it. These are the sort of individuals that should be sent on long tern foreign assignments. The knowledge of the culture is in-depth. The individual code-switches between their culture and the next without conscious thought.

Training is available for individuals or groups, on or off-premise, week day or weekend. Schedules and timetables are designed to meet customer resourcing parameters and urgency. Participants, upon successful completion, are awarded a certificate.

 

INTERNATIONAL BUSINESS COMMUNICATIONS

Audience: Individuals who are required to communicate (verbal and written) using various media on a regular basis outside of their culture.

Level: Cultural Appreciation and Cultural Competency. An introductory course is also available to accommodate Cultural Awareness.

Contents: Listening, communications techniques, media use, letter (e-mail) writing, speech preparation, and the art of PowerPoint tailored to low- and high-context cultures.

Learning outcomes: How to code-switch for efficient and effective communication skills.

 

INTERNATIONAL BUSINESS NEGOTIATIONS

Audience: Individuals who are required to negotiate with cultures outside of their own.

Level: Cultural Appreciation and Cultural Competency. An introductory course is also available to accommodate Cultural Awareness.

Contents: Agenda-setting, cultural accommodation, individualism versus collectivism in the bargaining process, roles and responsibilities, body language.

Learning outcomes: How to develop better cultural strategies pre-, during, and post the negotiation process.

 

INTERNATIONAL PROJECT MANAGEMENT

Audience: Individuals who are required to manage projects or are employed as members of a project team with intercultural/international components.

Level: Cultural Competency. An abridged course is also available to accommodate Cultural Awareness and Cultural Appreciation.

Contents: Project management knowledge areas (time, risk, cost, etc.) and culture, interfacing and working with virtual teams, procurement (off-shoring, near-shoring)

Learning outcomes: How to plan and execute projects in an intercultural environment while respecting cost, scope, and schedule constraints.

 

THE SIGNIFICANCE OF CULTURE IN DECISION-TAKING

Audience: Individuals who work closely with colleagues of another culture often on a daily basis —decision takers, team leads, organisers, Human Resource managers, planners.

Level: Cultural Competency.

Contents: Identifying, and interpreting values, expectations, attitudes, and beliefs; impacts of organisational internal culture interactions with external cultures; the identification and influence of stakeholders; low- and high-context cultures, individualistic versus collectivistic mind-sets.

Learning outcomes: How to cope with culturally diverse decision-taking models while lessening possible negative impacts.

 

CONFLICT AND CULTURE

Audience: Individuals who work closely with colleagues of another culture often on a daily basis —decision takers, team leads, organisers, and planners.

Level: Cultural Competency.

Contents: Cultural perspectives on conflict and conflict avoidance, the elements of Face, correlates of culture as determinants of conflict, and diversity.

Learning outcomes: How to identify and remedy potential conflictual situations before they occur or resolve those in progress.

 

CULTURAL DIMENSIONS OF GLOBAL STAFFING

Audience: Human resource managers and general management practitioners.

Level: Cultural Appreciation and Cultural Competency.

Contents: Staffing or managing for control, global staffing choices: expats or local managers, balancing trust and control, retaining local management loyalty, local staffing implications.

Learning outcomes: How to develop and implement an effective culturally-conscious HR and Talent Management programme.

 

CULTURAL SHOCK AND THE EXPAT

Audience: Human resource managers, general management practitioners, managers scheduled for an international assignment.

Level: Cultural Competency. An abridged course is also available to accommodate Cultural Awareness and Cultural Appreciation.

Contents: Stages of cultural shock, pre-assignment preparedness, acclimatisation, host country code-switching and competency-building techniques.

Learning outcomes: How to recognise the early symptoms of culture shock, cope, and develop personal strategies to combat its effects on professional, social, and family life.

 

CULTURAL DISTANCE AND FOREIGN DIRECT INVESTMENT

Audience: Strategists, planners, executives.

Level: Cultural Competency. An abridged course is also available to accommodate Cultural Awareness and Cultural Appreciation.

Contents: defining cultural distance, culture and FDI, foreign intervention and the impact on host culture, mathematical formulae used as determinants, culture and FDI fallacies, proponents of critical thinking.

Learning outcomes: How to determine cultural distance and recognise the advantages and disadvantages in the application of FDI strategies.

 

MANAGEMENT, LEADERSHIP AND CULTURAL ANTHROPOLOGY

Audience: General management practitioners, HR managers.

Level: Cultural Competency. An abridged course is also available to accommodate Cultural Awareness and Cultural Appreciation.

Contents: Culture-based definitions and perspectives of the role of the leader, of management, and their associated roles and responsibilities, comparing attitudes towards managers and leaders.

Learning outcomes: How to interact competently with managers and leaders of different cultures.

 

NEEDS AND INCENTIVES: CROSS-CULTURAL PERSPECTIVES

Audience: General management practitioners, project managers, HR managers.

Level: Cultural Competency. An abridged course is also available to accommodate Cultural Awareness and Cultural Appreciation.

Contents: Comparing perceptions of the value of work, motivation to work, members’ changing values, needs and wants, and designing and managing incentive systems.

Learning outcomes: How to motivate employees, professionals, and managers of different cultures.

 

UNDERSTANDING XENOPHOBIA

Audience:  Individuals who are required to work or study in regions traditionally outside what they considered to be their comfort zone.

Level:  Cultural Awareness

Contents:  Understanding stereotypes and their origin.

Learning outcomes:  Cultural appreciation and positive reinforcement to seek similarities rather than differences.

 

DEFINING CULTURAL IDENTITY

Audience: Individuals who wish to increase and enrich their knowledge and study of cultural significance in a globalised environment.

Level:  Cultural Competency

Contents: Analyses of the ecological fallacy of national culture. Defining the proponents of culture.

Learning outcomes:  Recognition of the variety of cultures resident within one political entity.

 

CULTURAL ACCOMMODATION

Audience:  Individuals who experience initial encounters with migrant populations or refugees.

Level:  Cultural Appreciation

Contents:  Methods, philosophies, and tested standards relative to co-existence within the adopted culture. Appreciation as to the socioeconomic gains attributed to cultural diversity. ‘Us’ vs ‘them’ mentality.

Learning outcomes:  Learning to live positively with difference.

 

RELIGIOUS RADICALISM

Audience: Individuals interested in the roots of radicalism in the contemporary world.

Level:  All

Contents:  Cults and extremism. The roots of radicalism and the lack of critical thought.

Learning outcomes: Understanding the conditions associated with radicalism and recognition that extremism is not limited to one religious philosophy.